Content Corrections
Hotels, guests, platforms and other rights holders can submit correction, infringement or takedown requests through the hotel's existing Smile AI service group, service adviser, or hotel general manager. Smile AI receives the request and assists with remediation.
Include the page URL, disputed content, requested action, verifiable evidence and a reply channel. Once the materials are complete, Smile AI asks the hotel general manager to verify the issue and aims to respond or remediate within one week, then reports the update to search engines.